- Get maximum performance for your data center operations and limit downtime for your APC UPS, CRAC INROW units and chillers with the right service level agreement for data center!
When it comes to maintaining and operating your mission-critical infrastructure, your primary concern is keeping it operating at maximum efficiency and optimal performance. A Schneider Electric Critical Power and Cooling Services service plan, customized to your unique business needs, is the answer.
Experience peace of mind with Data center SLA – service level agreement for maintenance
Our full-service packages help you predict possible downtime events and operate your system at peak performance. You can quickly identify power or cooling deficiencies and proactively prioritize your maintenance investments.
A Data Center optimization analysis will provide you with the right information to understand what operational conditions and risks you have today, as well as help at reducing Data Center OPEX and maximizing energy efficiency.
Upgrade your on-site response time to 8 or 4 hours in many locations. Add additional preventive maintenance visits for increased peace of mind. Upgrade to Advantage Max to maximize uptime and performance while reducing operating cost.
|Package||Advantage Plus||Advantage Prime||Advantage Ultra|
|Annual Preventive Maintenance Visit||Yes||Yes||Yes|
|Guaranteed Next Business Day Onsite Response*||Yes||Yes||Yes|
|EcoStruxure Asset Advisor**||EcoStruxure IT App||EcoStruxure Asset Advisor||EcoStruxure Asset Advisor|
|Priority Access to the Supply Chain||Yes||Yes||Yes|
|Parts***||Discounted rates||Discounted rates||All included|
|Labor & Travel||Not included||All included||All included|
|Asset Capacity Trending Report, Asset Management Plan||Advantage Max Option||Advantage Max Option||Advantage Max Option|
|Data Center Health Check||Advantage Max Option||Advantage Max Option||Advantage Max Option|
** EcoStruxure Asset Advisor is not available in all regions or on all products. See your Service Sales Rep for details.
*** Batteries not included.
- EcoStruxure™ ensures continued learning at Bainbridge Island School District
Bainbridge Island School District chose EcoStruxure IT to help ensure continued availability of its innovative digital learning environment.
Statements of Work
Critical PowerEcoStruxure Asset Advisor, our cloud-enabled remote monitoring service is included free of charge during the duration of standard product factory warranty and also included free of charge in our Prime and Ultra Service Plans.