Browse FAQs

StruxureWare Data Center Expert report run on web page shows "No Sensor History Available".

Published date: 02 October 2019

Issue:
StruxureWare Data Center Expert report run on web page shows "No Sensor History Available".

Product Line:
StruxureWare Data Center Expert (DCE)

Environment:
DCE version 7.7.1

Cause:
When creating a report / graph on the DCE 7.7.1 web page, you may see the resulting page states "No Sensor History Available". If you run the same report in the Windows Thick client application, you can see that there is indeed data and the report is available.

Resolution:
This issue has been replicated and should be resolved in a future revision of StruxureWare DCE. There is no ETA at this time.
 

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.