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Control Expert 14 closes after DTM update hangs up.

Published date: 17 September 2019

Issue
Control Expert 14 closes after the DTM update hangs up.

Product Line
Control Expert 14.

Environment
Windows 10 Build 1803

Resolution
Control Expert 14 closes after the DTM update hangs  up.  This could occur on a new installation of Control Expert in a PC running
64 bit Windows 10 build 1803 with no other Schneider Electric software or third party DTM software installed.

The issue was found the be the result of a bad registry key setting for the psbroker component.

To resolve the issue, run the attached batch file.
 

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