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What can cause an INFG or internal error 16 on the ATV630 and ATV930 drives?

Published date: 22 October 2019

Issue:
What is the internal error 16 or INFG on the ATV630 and ATV930 drives?

Product Line:
ATV630 ATV930

Environment:
All model numbers, all serial numbers

Cause:
It can be caused by internal CPU error.

Resolution:
  • Verify that the option module is correctly connected to the slot.
  • Replace the option module.

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