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Why doesn't the system keypad work on my Magelis HMI?

Published date: 22 April 2019

Issue:
Why doesn't the system keypad work on my Magelis HMI?

Product Line:
Magelis HMI (XBTGT, XBTGK, XBTGH, HMISTO, HMISTU, HMIGTO, HMIGTU, HMIGK, iPC), Vijeo Designer

Resolution:
If you ever find that the system keypad does not function correctly on a Magelis HMI, but works fine on the simuator, it is possible that the runtime on the HMI is corrupt. To remedy this, re-install the runtime on the HMI either by using the Runtime Installer from the Windows Start Menu (under Schneider Electric\Vijeo-Designer 6.2\Tools) or update to the latest version of Vijeo Designer and re-download your application.

 

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