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What can cause an INF6 [Internal Error 6] Fault on an ATV340 series drive and how do I correct it?

Published date: 01 March 2019

Issue:
Customer is experiencing an INF6 [Internal Error 6] fault on an ATV340 series drive.

Product Line:
ATV340

Environment:
All

Cause:
 The option module installed in the drive is not recognized.
 The removable control terminal modules (if existing) are not present or not recognized.
 The embedded Ethernet adapter is not recognized.

Resolution:
 Verify the catalog number and compatibility of all installed option modules.
 Power down the drive and unplug and reseat the control terminal module.
 Contact your local Schneider Electric representative.

 

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