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How to prevent HMIPSP series of Magelis IPC from randomly freezing?

Published date: 25 February 2019

Issue:
How to prevent HMIPSP series of Magelis IPC from randomly freezing?

Product Line:
Magelis HMIPSP series

Resolution:
It is possible that there are some units of HMIPSP that can randomly freeze. The most common cause for this freeze is a setting in the BIOS. It is called the CPU C-States and can be found under "Advanced Tab" and "CPU Configuration" in the BIOS.

If we set this to disabled, the freezes will stop.

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