Browse FAQs

Custom measurements are not found while generating reports in Web Applications of PME

Published date: 25 March 2019

Issue
Custom measurements are not found in Reports in Web Applications of PME. It might be possible to see those measurements in Trends.
This issue can also occur with some default WAGES measurements (e.g. Temperature)


Production Line
EcoStruxureTM Power Monitoring Expert

Environment
PME Web Applications

Cause
It takes time for the entire web server to update.

Resolution
To have custom measurements appear instantly in Reports, we need to restart the web server (IIS Reset).
The procedure for an IIS Reset is:
Go to the Windows search bar and type cmd and press Enter
In the Command prompt, type iisreset and press Enter​

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.