Browse FAQs

What are the restrictions on an ION7x50 series meter password?

Published date: 14 December 2018

Issue
What are the restrictions on an ION7x50 series meter password?
Can the password contain numbers, letters, and special characters?
What is the maximum number of characters the password can contain?

Product Line
ION7550
ION7650

Environment
ION7550 Password
ION7650 Password

Cause
Need to change the password on an ION7x50 series meter to a new password, which may contain numbers, letters, and special characters.

Resolution
For the ION7x50 series meter, the front panel Standard security password can be a maximum of 8 digits and must be a number.
WARNING: Please remember the new password if you change the Standard Security password, since if the password is forgotten the meter will need to be sent back to the factory to reset the password to default.

For the ION7x50 series meter, the Advanced meter security can be a maximum of 10 digits and can be digits or characters.
WARNING: Please remember the Advanced Security password if you add Advanced security to the meter, since if the password is forgotten the meter will need to be sent back to the factory to reset the password to default.

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.