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Where can I download version 2.12 DTM file for Tesys T / U products?

Published date: 30 January 2019

Issue:
SoMove does not automatically update to version 2.12 of the Tesys T/U DTM file when "update catalog" is selected from within SoMove.

Product Line:
Tesys T / U devices, SoMove.

Environment:
Problem occurs with newer firmware devices that require DTM version 2.10

Cause:
SoMove does not automatically update to DTM version 2.10, manual update is necessary.

Resolution:
The link below will take you to the website where DTM Version 2.10 can be downloaded.  After download, insure that SoMove is not open and running.  Run the Executable file to install the new DTM and then load SoMove and select "Update catalog".  This will load the latest version of the DTM file.

https://www.schneider-electric.com/en/download/document/TeSysDTMLibrary/

 

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