Browse FAQs

Root element is missing error then the Scadapack work bench will crash

Published date: 27 June 2019

Problem description:  There were 3 customer programs that are having an issue with the Scadapack workbench program when you right click on the Resource1 program>select IO Device. An error will occur about Root element is missing.

Corrective action: The file Instance_of_Device.xml is corrupted on the programs. This file should be under the resource folder SCADAPack300E\BOREIP_02.
Delete this file, then open the project in Scadapack Work bench, and then try opening I/O device window. The problem should be corrected.
Or see attached file.

 

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.