Technical FAQs

Ask a Question

What is a Error 1014 using Somove ?

Issue:
What is a Error 1014 using Somove ?

Product Line:
SoMove software

Environment:
All

Cause:
Getting an Error 1014 when attempting to download program.

Resolution:
Error 1014:
Cannot perform the "Load from Device" operation because some parameter values in the device configuration are not compatible with DTM version.
Troubleshooting:
- install the DTM version which is compatible with the device firmware version (refer the release notes).
- The latest DTM version is available at SE.com (link to the kiosk)
Usually happens due to different firmware versions.


 
Was this helpful?
What can we do to improve the information ?