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Error with report generation on site PME 8.2 - Won't export in XML, only PDF or Excel format works

The reports and the schedule subscriptions in the Web application seem fine. 

When a test subscription is tested then the system will send an Excel or PDF copy of the report but not a Tiff, HTML or XML copy. 

Instead he receives error message: "An error was encountered while testing the subscription: Could not render report. Please contac your system administrator".

In ION_System Log you see: "Error while retrieving report data or rendering report for subscription ISO 50001 Reports with ID=19. Error rendering report. Unexpected error from external database driver (1)."

Cause 1

Confirmed if customer has installed these Windows Updates. There are known issues in these updates reported by Microsoft
  • KB4041681 - Windows 7 SP1 and Windows Server 2008 R2 SP1
  • KB4041690 - Windows Server 2012
  • KB4041693 - Windows 8.1 and Windows Server 2012 R2

Resolution 1
Based on Microsoft information, seems that Microsoft is working on a hotfix and they will post updates on same links provided above.
To workaround the issue, you can also uninstall the updtade (Vía Control Panel /Programs and Feautures). This will require a server restart.
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