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What can cause Err6 code on an ATS48 remote keypad?

Issue:
What can cause Err6 code on an ATS48 remote keypad?

Product Line:

Altistart 48

Environment:
All

Cause:
Error, fault

Resolution:
This is an issue where the softstart is not communicating with the keypad.
This can be caused when utilizing a port expander to talk network while still using a remote keypad.
Normally you can only a keypad or network connection at a time.  With the expander you can achieve both.
Make sure that the network communications are set in the softstart.  Having an address of 0 will hinder the user from achieving connection.
Check main display of the softstart for possible issues.
 
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