Browse FAQs

Can you open the enclosure door of a enclosed drive while its running?

Published date: 16 October 2018

Issue:
Can you open the enclosure door of a enclosed drive while its running?

Product Line:
ATV660, E-flex, Econonflex, S-flex

Environment:
All 

Cause:
Door has interlock and can not be opened

Resolution:
The only way you can open the door on an enclosed drive is to turn off the disconnect first.  This is a safety feature. You can not and should not try to open the door of an enclosed drive while its running. Furthermore, if you have a drive running with the door open, you will not be able to close the door without powering the drive down first. 

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.