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PME 8.x - "There was a problem processing your request." when trying to open a Data Log Viewer in Web Diagrams

A customer is attempting to open a Data Log Viewer through the Diagrams section of Web Applications.

Product Line
Power Monitoring Expert 8.x

Web Applications - Diagrams

If the customer is using Internet Explorer as the web browser, it can default to no selected language in the request header of the web page.

Configure the language settings within Internet Explorer.
Select Tools > Internet Options

Click 'Languages'. Within the Language Preference window, click 'Set Language Preferences'.

Select the default language configuration and apply the changes within Internet Options.
Close the browser and reopen to confirm the issue is resolved.

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