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Can you connect the Multi-loader to a VW3A1101 keypad to get the saved files?

Published date: 14 March 2019

Issue:
Customer wants to use the Multi-loader, VW3A8121, to connect to the HMI keypad, VW3A1101, and copy the program files.  

Product line:
VW3A8121, VW3A1101

Environment:
all

Cause:
Manual for the Multi-loader shows you can connect the device to the VW3A1101 keypads.  

Resolution:
The connection is shown for the purpose of flashing an update to the keypad firmware using the VW3A8121 Multi-Loader.
The program files that are stored on the VW3A1101 cannot be loaded to the Multi-Loader because the format is different.

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