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Valid license could not be found on a redundant PME system

Issue
Upon opening any PME component a valid license could not be found error pops up.

Product Line
Power Monitoring Expert, PME
Marathon everRun

Environment
License Manager
Redundant system using everRun from Stratus Technologies (Marathon)

Cause
PME is installed on a redundent system with two hosts.  As such the License Manager is installed on a remote client machine (not on any of the two hosts).  The PME server has lost connection to the remote client and IP address PING does not return a reply.

Resolution
The IP address of machine that License Manager has been installed can be found in License Manager as shown below. Locally installed License Manager will have an IP address of 127.0.0.1 (localhost). Make sure the IP address is the remote client's IP address.

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