Browse FAQs

Power Monitoring Expert 8.2 - Configuring the Audible Alert for Unacknowledged Alarms

Published date: 21 December 2018

Issue:
In Power Monitoring Expert 8.2, the behavior of the audible alert in the Web Application Alarms tab is configurable. A user can choose to have an audible alert only when there are Active alarms present, or when there are Unacknowledged alarms. By default, only Active alarms will generate an audible alert. 

Product Line: 
Power Monitoring Expert 8.2

Environment:
Web Applications
Alarms
SQL Server Management Studio

Resolution:
*Warning: Irreparable database damage can occur. This procedure should only be performed by users familiar with SQL Server Management Studio. Databases should be backed up prior to performing this procedure.* 


1) Open the attached .sql file in SQL Server Management Studio
2) Configure the 'SET Value =' to the desired behavior. 
'true' = This will enable Audible alerts when there are Unacknowledged alarms.
'false' = This will enable Audible alerts only when there are Active alarms (default setting). 

The Application Modules services do not need to be restarted after the query is executed as the change is picked up automatically. 

Note: This article applies only to Power Monitoring Expert 8.2. In Power Monitoring Expert 9.0, the behavior of the audible alerts is now configurable in the Web Applications under Settings > Alarm Views

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.