Browse FAQs

Video: How do I add or modify a user in PME?

Published date: 13 August 2019

Issue:
How do I add or modify a user in PME?

Product line:  
Power Monitoring Expert 7.2.x, 8.x, 9.0
SPM 7.01

Environment:  
Power monitoring

Cause:
A user's access needs to be revoked or a new user needs to be added.

Resolution: 
For SPM 7.01, PME 7.2.x, 8.x

Any changes to user passwords will require a user with Supervisor level access. 
Logging into the Management Console with a lower level account will see the 'User Manager' section grayed out.
  1. Open Management Console
  2. Select User Manager under Tools 
  3. Add/remove users and change existing access levels.




For PME 9.0

PME 9.0 supports 3 different types of users - standard users, Windows users, and Windows groups.
The following table shows the characteristics of each user type:
 
User Type Characteristics
Standard user This is a PME native user account. The username, password, and
details are defined in the PME User Manager.
Windows user This is an account from an external Windows system. The
username, password, and details are defined through the Windows
Active Directory or local Windows operating system.
Windows group This is a group of accounts from an external Windows system. The
username, password, and details are defined through the Windows
Active Directory or local Windows operating system.

Any changes to user passwords will require a user with Supervisor level access. 
There are two methods to access User manager in PME 9.0:

From Management Console:
  1. Open Management Console
  2. Select User Manager under Tools > Web Tools
It will direct you to User Manager in Web Applications

From Web Applications:
  1. Open Web applications
  2. Go to Settings > Configuration Tools > User Manager


<<<<<Insert Video here>>>>>
 

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.