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Power monitoring expert 8.1 Error 401.3 when accessing web pages

Issue:
When attempting to browse the PME web sites produces an error 401.3.

Product Line:
PME 8.1
PME 8.0


Environment:
Power monitoring

Cause:
Attempting to login to PME web pages may produce a blank page with a login screen with no error message. 
Some pages may give an Error 401.3 when attempting to browse directly. Such as PMEserver\ION 
 

Resolution:
Grant read permission to the "Authenticated Users"  for the PME directory.
  1. In Microsoft Windows Explorer, locate the folder that contains the Installed PME directory ( \Program Files (x86)\Schneider Electric\Power Monitoring Expert)
  2. Right-click the folder, and then click Properties.
  3. Click the Security tab.
  4. Click Edit
  5. Click Add
  6. Add Authenticated Users
  7. Grant the Read permission to the account, and then click OK

 
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