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EGX300 tenant Billing module doesn't show "Rate" and "Commodity" fields to create bills

Issue
EGX300 tenant Billing module doesn't show "Rate" and "Commodity" fields options to be able to create bills successfully. 


Product Line
EGX300 Ethernet Gateway

Environment 
Tenant Billing

Resolution
1) Download and unzip the EGX300_Tenant_Billing.zip file attached below on your computer.
2) Open a windows explorer and open FTP connection with your EGX300 device by writing the following string in the address bar:
 
ftp://<EGX300 IP address>
3) Login with your EGX300 FTP username and password
default username: Administrator
default password: Gateway
4) Navigate to the following folder: /www/monitoring
5) Take backup of the following 7 files:
  • billing.js
  • billing.min.js
  • billing_points.shtml
  • estimate_billing_report.shtml
  • multi_billing_reports.shtml
  • owner.shtml
  • tenants.shtml
6) Upload and replace the 7 files from the unzipped folder on your computer to the folder ftp://<EGX300 IP address>/www/monitoring/
7) Close FTP folder.
7) Make sure to clear Cache on your web browser and reload EGX300 web page.

 
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