Technical FAQs

Ask a Question

Add PM8000 Driver to ION Enterprise 6.0.1 or SPM 7.0.1

Issue
User cannot find PM8000 series in the device type drop down field when adding a new device in Management Console

Product
PM8000 series
ION Enterprise 6.0 SP1
StruxureWare Power Monitoring (SPM) 7.0.1

Cause
A device driver is needed in order to correctly add the PM8000 to the system. This PM8000 series driver is compatible with ION Enterprise 6.0 SP1 and SPM7.0.1.

Resolution
*Warning: Irreparable database damage can occur. This procedure should only be performed by users familiar with SQL Server Management Studio. Databases should be backed up prior to performing this procedure.*


Download the PM8000 series driver from the attachments or from Box at the following location: 
https://schneider-electric.box.com/s/coqv80pu9xg5zu0q9ofp0zxx88ssq627

Note:
The second line of the query may indicate a failure; however, the query will still add the device driver . 

It may be required to modify the PM8000.sql file to match the categories of DeviceType (first block of code) if the query continues to fail. Ensure the columns are listed and a value for each are specified in the 'SELECT' row, even if the value is set to null. Execute the query.
IF NOT EXISTS (SELECT ID FROM DeviceType WHERE Type ='8000')
INSERT INTO DeviceType (Type, DisplayName, TreeFile, MapFile, EthernetSupport, SecurityModules, UsesFlashFile, IONBufferSize_bytes, TranslatorID, UnsolicitedTickPeriod_ms) 
SELECT '8000', 'PM8000', null, null, 2, 16, 1, 4096, [ID], 0 FROM Translator WHERE Name = 'ION'; 

When successful, the device type should be available in the drop down list in Management Console.
Was this helpful?
What can we do to improve the information ?