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Communication Error in Vista on devices that have been disabled in Management Console

Published date: 24 December 2018

Issue
A Communication Error pop up appears on Power Monitoring Expert (PME) Vista screens with data modules linked to disabled devices. "This node is not responding"
However, this should not be occurring since the option to "Alert on Comms Errors for Disabled Devices" is not checked in the Vista options.



Product Line
Power Monitoring Expert (PME) 8.1

Environment
PME Vista, Management Console

Cause
Limited functionality in the Vista executable.

Resolution
1.)Apply hotfix available at FA293828  that increases the limit from 60 to 100 data log viewer objects per diagram.

2.) Install service pack 2 to bring the system up to PME 8.2

3.) Upgrade to PME 9.0. Please contact Technical Support for purchasing options.
 

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