Technical FAQs

Ask a Question

PM800 Datalogs - ION Setup: This feature is not supported in this device configuration

When attempting to configure certain datalogs on a PM800 series meter, ION Setup returns the following error:
"This feature is not supported in this device configuration."

Product Line
PowerLogic PM800 series meters

ION Setup 3.0


Each model meter model within the PM800 series has different storage capabilities. The meter models do not utilize the same log types.

The table below lists the memory allocation for each log:

As shown in the table above, the PM820 meter does not support Data Logs 2, 3 and 4 and therefore they cannot be accessed on this meter.
Was this helpful?
What can we do to improve the information ?