Technical FAQs

Ask a Question

How to install PMCU on a Windows 7/8/10 machine

Issue
PMCU would not install correctly on Windows 7 or later

Product Line
PMCU (Powerlogic Meter Configuration Utility) 

Environment 
PMCU installation 

Cause
Incompatible operating system. 

Resolution 
Windows 7
Setup a Virtual machine environment with Windows Virtual PC and Windows XP mode, which would allow the PMCU installation. 

To install Windows Virtual PC and Windows XP Mode:
  1. Download Windows Virtual PC and Windows XP Mode installers from the Windows Virtual PC Web site (http://go.microsoft.com/fwlink/?LinkID=160479).
  2. Install Windows XP Mode by double-clicking the file WindowsXPMode_nn-NN.exe (where nn-NN is the locale code, for example, en-US) and then completing the wizard that opens.
    https://www.microsoft.com/en-us/download/details.aspx?id=8002
  3. Install Windows Virtual PC by double-clicking either of the files Windows6.1-KB958559-x86.msu or Windows6.1-KB958559-x64.msu, as appropriate for your processor type in the link below.
    https://www.microsoft.com/en-us/download/details.aspx?id=3702.
  4. Restart the computer.
  5. Once the computer has restarted, click Start, click Windows Virtual PC, and then click Windows XP Mode.
  6. Complete the wizard that opens. Be sure that you record the password provided during the setup process because you will need it to log on to the virtual machine.
  7. Download PMCU from FA221433
  8. Copy and paste the PMCU installation to the Virtual Machine
  9. Double click to begin the PMCU installation
NOTE:    You may encounter a problem with the Windows KB as shown below when the PC is rebooting as mention on step 4
              The PC will revert the install and Windows Virtual PC will not install.
              If you see this error, please apply the windows updates on your Windows7 PC before performing Step 3 above.  


 If running the Power Meter Configuration Utility (PMCU) on Windows 7, be sure to run it in compatibility mode. The following steps outlines how to run the program in compatibility mode:

 
  1. Locate PMCU.exe [Default - C: > POWERLOGIC > PMCU > Bin] 
  2. Right-click on PMCU.exe at it's file location, and select Properties
  3. Select the Compatibility tab. Under Compatibility mode check the box labeled 'Run this program in compatibility mode for:' and select Windows XP (Service Pack 3)
  4. Privilege Level has a box that you may check to 'Run this program as an administrator' (This step is not required )
  5. Click OK and run the program
     
Windows 8/Windows 10​
  1. Disable User access control from windows registry:
  • Open registry editor from the Start Menu by typing regedit.exe
  • Navigate to the following key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesSystem
  • In the right pane, modify the value of the EnableLUA DWORD value and set it to 0.
  • Restart computer
  1. Download PMCU from FA221433.
  2. Double click to begin the PMCU installation.
  3. Acknowledge any incompatibility messages regarding SQL server 2005 express.
  4. If the SQL server 2005 express encounters an error, navigate to C:\Program Files (x86)\Microsoft SQL Server\90\Setup Bootstrap\LOG\ and open summery.txt for further troubleshooting steps.
Was this helpful?
What can we do to improve the information ?