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What to do when Web Gate says the Side-by-side configuration is incorrect?

When there is an error in Web Gate that states your Side-By-Side configuration is incorrect and the runtime cannot start, this means the Microsoft Visual Studio C++ redistributable package has not been installed properly. In order to resolve this problem, you will need to install the Web Gate Client files for your version of Vijeo Designer Runtime. Please contact Techincal Support to obtain the correct version.
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