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Does Schneider Electric provide technical support for Yaskawa drives?

Published date: 26 October 2018

Issue:
Does Schneider Electric provide technical support for Yaskawa drives?

Product Line:
Yaskawa product

Environment:
Non-Schneider product

Cause:
Customer prefers to work with Schneider Electric Support but has a Yaskawa drive.  

Resolution:
No,  Schneider Electric can provide technical support for Schneider Electric products only.  For drive products this includes the Altivar drives and Altistart Soft Sarter families.  
 

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