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Launched SoMachine Basic and received the error: Somachine basic gateway service is not running. How to fix the issue?

Published date: 04 September 2018

Issue:
Launched SoMachine Basic and received the error: Somachine basic gateway service is not running.  How to fix the issue?

Product Line:
M221, TM221, Somachine Basic

Resolution:
To resolve the issue: Goto -> Control Panel -> Services.  Start the SoMachine Basic Gateway.

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