Technical FAQs

Ask a Question

Why is the meter configuration report (PM8000 using ION Setup) shows a lot of "Invalid request" responses and "false" settings.

The PM8000 configuration report is showing "Invalid Request" under the standard alarms even after the alarms have been configured correctly.

Product Line
ION Setup

ION Setup

Functionality for the PM8000 was changed at the last moment and ION Setup was not verified to work with the new changes.

Update to the latest release of ION setup. Version 3.0.15268.01 and later has corrected the meter configuration report for the PM8000. Refer to attached PDF for screen shots of report before and after the update to ION Setup
Was this helpful?
What can we do to improve the information ?