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Both HTTP and HTTPS options in StruxureWare DCE are grayed out.

Published date: 30 November 2018

Issue:

Both HTTP and HTTPS options in StruxureWare DCE are grayed out.

Product Line:

StruxureWare Data Center Expert

Environment:

Potentially any version

Cause:

It has been noticed that on occasion, turning off HTTP and then turning it back on again can occasionally cause StruxureWare's option to configure these options to be grayed out.
The server settings page may also appear to be blank or may pop up with an error stating that the "Page Contains Invalid Values"

Resolution:

If you have a recent backup from prior to the issue, you may want to restore the server and re-import that backup.

In order for this to be corrected in the current configuration, customer's must contact technical support for StruxureWare Data Center Expert. A remote session will be required at this point.
 

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