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BMXNOC0401 only has a solid "ETH STS" LED and will not communicate. What is wrong?

When there is only a solid "ETH STS" LED on the NOC module try power cycling the M340 rack. If that does not help remove the module and place the rotary switch on the back of the module to "Clear IP". Place back in the rack. If no change then the module is defective and needs to be replaced. There is no way to make a connecting to the module in this state. 
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