Technical FAQs

Ask a Question

How do I restore the Power Monitoring Expert 7.2.2 Web Application Report Library window to a normal size?

The Report Library window within the Reports tab in Web Applications appears smaller than normal. The image shows a screenshot of the issue:

Product Line
Power Monitoring Expert 7.2.x
Web Application, Reports, Internet Explorer 11
This is caused by an incompatibility of Microsoft’s Internet Explorer 11 browser with StruxureWare Power Monitoring Expert 7.2.2.

*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).

  1. Navigate to the ‘Default.aspx’ file located in  “....\Power Monitoring Expert\Web” directory and open it with notepad. (Create a backup of 'Default.aspx' file to be safe)
    By default, the directory is located in “C:\Program Files (x86)\Schneider Electric\Power Monitoring Expert\Web” 
  2. Change the following line from:
      "<meta http-equiv="X-UA-Compatible" content="IE=edge" />"
    "<meta http-equiv="X-UA-Compatible" content="IE=9" />" 

    (Essentially the word "edge" is replaced with the number "9" )      
  3. Save the file and re-launch Web Application. 
The Report Library window should appear as it appears in this screenshot:
Was this helpful?
What can we do to improve the information ?