Technical FAQs

Ask a Question

How To add Java Plug-in for Easergy Configurator on a Windows PC ?

The FAQ address the Java Plug-in error normally seen in a windows PC while navigating through the Easergy configurator. Java plug in is a “must add” requirement for most of the windows based software typically playing animations or video.
Easergy configurator is windows based setting tool for Schneider’s Easergy range of products. User is allowed to configure their Easergy devices using this setting tool. The tool uses a web based GUI and can be opened in a web browser like Internet Explorer Fig (1). The configurator page also allows user to monitor the port which is used for communication. However, it happens that the Port being monitored doesn’t open, instead displays an error due improper installation/settings of Java software. Possible errors are described with screen shots in sections to follow.

Fig (1)
Once the user is connected to the device from the  Easergy configurator, navigates to Maintanance > Traces Menu and attempt to open Port Traces (dépends on the device configuration and port available for communication), a computer without Java Plug installed can displays the following errors Fig (2).

Now, even if the user clicks ‘OK’ button, the browser Maintenance navigate and display the Port traces, instead it displays an error page as shown in fig(3).
Fig (3)
Once the system indicates with these errors, possible solution of fixing this error is explained in below sections.
1.      Open Control Panel from window start menu Fig (4).
2.      Click Java ikon from the control panel Fig (5).
3.      Now select the tab ‘Security’ Fig (6). Default security level will be High.
4.      Change the security level to doesn't Fig (7)
5.      Now click ‘edit site list’ and add to the site list Fig (8).
6.      Once you press ‘OK ‘ a pop up with a warning message will be displayed Fig (9). Press continue and close this page
7.      Save/apply these settings and exit the Java setting menu.
8.      Close all the browsers. Log in to the configurator web page.
9.      Navigate to the Maintanance (Fig 10) menu and select the desired port to be monitored.
10.   Once selected, a pop up will be displayed (Fig 11). Click Run.
11.   Java Plug – in will be installed and Port traces will be now visible on the configurator page Fig (12).

Fig (4)

Fig (5)
                                           Fig (6)                                                                                                                                              Fig (7)
Fig (8)                                                                                                                                                          Fig (9)
Fig (10)

Fig (11)
Fig (12)
Was this helpful?
What can we do to improve the information ?