Technical FAQs

Ask a Question

Why can I not connect to my M340 via a USB connection?

When connecting to an M340 via USB you need to setup a connection. To setup the connection in Unity Pro, navigate to the top toolbar and select PLC --> Set Address.... When the Set Address window appears the Address needs to be set to SYS, not an IP Address, and the Media needs to be set to USB.  



If you are following this and still can not connect, try a different USB port on the PC/Laptop. If you still can not connect, install the latest PLC USB driver suite. As of May 16th 2018 the latest version is 14.12 (3.15 IE25).
 

Was this helpful?
What can we do to improve the information ?