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System Manager Software (SMS) version prints waveforms print correctly sometimes. Waveform Captures are missing on the page.

Goals and Symptoms

When printing waveforms in System Manager Software (SMS) v sometimes they are missing on the paper. Small boxes may show up on the page towards the top and bottom instead of the waveform capture. All other Windows programs print correctly.

Causes and Fixes

One known solution is to turn off meta spooling in the printer properties. Follow the steps below to disable meta spooling.
1) Go to the control panel.
2) Click on printers and faxes.
3) Right click on the printer having the issue and go to properties.
4) Click on the Advanced tab.
5) Choose the option "Print directly to the printer" instead of "Spool print documents so program finishes printing faster."


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  • Date Created: September 17, 2007
    Last Revised: February 15, 2008
    Original Author: MN
    All content © 1992-2008 Schneider Electric

Legacy KB System (APS) Data: RESL191108 V1.0, Originally authored by PhHa on 02/15/2008, Last Edited by PhHa on 02/15/2008
Related ranges: System Manager 3.3
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