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System Manager Software (SMS) v 4.x install shield error setup.dll.cpp

When installing System Manager Software (SMS) the following error occurs when starting InstallShield Wizard.
"SetupDLL\SetupDLL.cpp (469)

The System Environment Variable is set with the Temp Directory to C:\Temp, but this directory does not exist. Create the "Temp" folder on the local drive and the installation will run.
The System Enviroment Variable configuration is located under My Computer > Properties > Advanced settings.

This applies to: SMS version 4.0x, and 4.2.

  • Date Created: August 22, 2007
    Last Revised: June 23, 2008
    Original Author: KT
    All content © 1992-2008 Schneider Electric

Legacy KB System (APS) Data: RESL190861 V2.0, Originally authored by PhHa on 01/30/2008, Last Edited by PhHa on 06/24/2008
Related ranges: System Manager 4.0
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