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How to Install the MS Loopback Adapter in Windows XP


Microsoft Loopback adapter is required for the reliable operation of all ION Enterprise versions up until version 6.0. ION Enterprise 6.0 eliminated the need for the loopback adapter. The characteristic symptom associated with the absence or incorrect configuration of the loopback adapter is regular spontaneous shutting down of the ION Network Router service and its dependents.

The ION Enterprise Commissioning Guide contains instructions for installing the MS Loopback Adapter for Window 2000, the procedure for Window XP users is very similar. The step-by-step instructions are given below.


Windows XP

MS Loopback Adapter


Detailed Information

Use the Add/Remove Hardware Wizard in the Control Panel to install the MS

Loopback Adapter.





1. Double-click on the Add/Remove Hardware Wizard and select YES, I have already connected the hardware. Click Next.



2. Highlight Add a New Device from the list of devices, and click Next.




3. Select Install the hardware that I manually selected from a list and click Next.



4. Highlight Network Adapters from the list of hardware types, and click Next.



5. Highlight Microsoft from the Manufacturers list, and select Microsoft

Loopback Adapter from the Network Adapter list. Click Next.



7. Click Next again to install the device. Click Finish.



Please refer to the ION Enterprise Commissioning Guide for details on how to configure the MS Loopback Adapter after successfully installing it.


Document Change History

Date and Initials Comments
2010-07-28 DRM * Increased the precision of the wording around when and why the loopback adapter is needed.
* Updated the distribution level of the document to public
* Associated the article with more ranges



    Original article#11255

    Last edited: 28 Jul 2010 by DRM on suggestion of EW

    Internal PMO/PMC

    All content © 1992-2007 Schneider Electric

Legacy KB System (APS) Data: RESL190023 V2.0, Originally authored by KBAdPM on 12/04/2007, Last Edited by DaMi on 07/29/2010
Related ranges: OS & related Third Party PRODUCTS for Power Mangement Systems, ION Enterprise V6.0, ION Enterprise V5.6, ION Enterprise V5.5, ION Enterprise V5.0, ION Enterprise V4.0, ION Enterprise V4.5
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