Background of GFX drawing is missing in the System Manager Software Web Client
Goals and Symptoms
The drawing works fine in the System Manager Software (SMS) Setup Utility v 4.0 but the background is missing when viewed through the Web client (Value Blocks, Background Colors, Function Blocks, etc. are visible).
Facts and Changes
Typically GFX diagrams use a background that is a Windows Meta file (.wmf).
Causes and Fixes
The version of the .wmf file used for the background could be an older version that is not being interpreted correctly. Use Visio to open and re-save the .wmf file.
Visio 2003 (or higher) is the recommended version.
Attachments
(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/32e7f2a974e8e7e3c125734d00160676/fl_block_5/0.1AD6?OpenElement&FieldElemFormat=gif)
Last Revised: August 2, 2007
Legacy KB System (APS) Data: RESL187885 V1.0, Originally authored by PhHa on 09/05/2007, Last Edited by PhHa on 09/05/2007
Related ranges: System Manager 4.0
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