Technical FAQs

Ask a Question

Why does a meter lose system configuration settings (CT, PT, demand settings and System type settings) when SMS (System Manager Software) is placed online?

When SMS goes online with a system it compares the configuration settings of the meter to the database. If there is a difference then SMS will prompt to update the device or update the database. The first time the device is placed online the SMS database will contain the default settings. If the device is updated then the device will lose the settings because the default settings are downloaded from the database. The best practice is to update the database because the meter is usually configured in the field before the software is ever placed online.

  • Last Revised:7/3/2007


    All content © 1992-2007 Schneider Electric

Legacy KB System (APS) Data: RESL186192 V1.0, Originally authored by PhHa on 07/04/2007, Last Edited by PhHa on 07/04/2007
Related ranges: System Manager 4.0, System Manager 3.3, System Manager 3.2, System Manager 3.1
Was this helpful?
What can we do to improve the information ?