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Why is the background image visible in Vista, but it does not show up in Diagrams?

The background image of a diagram is working correctly in Vista, but when viewed in Web Applications (Diagrams), the background is blank.

Product Line
StruxureWare Power Monitoring (SPM) 7.X

Web Applications (WebReach) Diagrams

This behavior can be observed when there are special characters in the image file name.

Rename the image file, while ensuring to remove any special characters. 

For example, an image filename may have an "&" symbol in it: “R&D Device.bmp".
This could be changed to “RandD_Device.bmp”

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