Error during "Create Virtual Directories", "Configure Virtual Directories" and "Configure Application Pool" portion of StruxureWare Power Monitoring Expert Install
Issue
During a StruxureWare Power Monitoring 7 or Power Monitoring Expert 7.2.x and 8.x install, the install utility fails on the following steps:
Create Virtual Directories with error: Request ConfigureVirtualDirectory fail at function call: CreateAppPool Configure Virtual Directorieswith error: Request ConfigureVirtualDirectory fail at function call: CreateAppPool Create Application Pool with error: Request ConfigureVirtualDirectory fail at function call: CreateAppPool Configure Application Pool with error: Request ConfigureVirtualDirectory fail at function call: CreateAppPool
The current step has failed. Do you wish to continue with the rest of the installation?
Product
StruxureWare Power Monitoring 7.0 or 7.0.1 (SPM)
Power Monitoring Expert 7.2.x (PME 7.2.x)
Power Monitoring Expert 8.x Environment
Software Installation
Internet Information services
Cause
The following services are disabled and must be enabled and set to 'Automatic' to install SPM or PME software:
ASP.net State Service IIS Admin Service Windows Process Activation Service World Wide Web Publishing
Resolution 1
1. Open services by going to Start -> Services.msc
2. Go to properties on each of the following services, set to 'Automatic' and start the service.
3. Re-try the SPM or PME Installer
Note: In some cases, group policies could be disabling these services. Please check with your IT department to add exceptions for the SPM or PME server.
Resolution 2
If the above solution does not fix the error, make sure Default Website is installed In Internet Information Services (IIS) Manager.
It was discoved in one of of the secure governement sites that IIS was installed but not the Default Web Site.
To check, go to Start/Control Panel/Administrative Tools and double click on Internet Information Services (IIS) Manager as shown below.
Legacy KB System (APS) Data: RESL209878 V1.0, Originally authored by MaTh on 12/05/2012, Last Edited by MaTh on 12/05/2012
Related ranges: Power Monitoring 7.0