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During Active Page Module(APM) configuration, some setup links are unresponsive.

Release Notice

This applies to APM version 6.1 and greater when using Internet Explorer 8.

Goals and Symptoms

When trying to configure APM in the Setup tab, the options after Filter doesn't load new configuration web pages. The web site will appear to freeze, lock up, or become unresponsive.
Below is an example of what happens:


Causes and Fixes

This can be caused by some of the new security settings imposed by Internet Explorer 8.

The easiest fix is to view the web page in compatibility mode(Note this applies to Internet Explorer 8).
This can be done 2 different ways:
1) Click the broken page next to the URL field

2) Go to Tools>Compatibility View

Legacy KB System (APS) Data: RESL204375 V1.0, Originally authored by MiZe on 01/24/2011, Last Edited by MiZe on 01/24/2011
Related ranges: SMS Add-on
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