Technical FAQs

Ask a Question

ION7700 DSP and CPU LEDs are on constantly.

Product Line
ION7700

Environment
LED indicator

Cause
This indicates that the meter's motherboard has frozen.

Resolution
1) Try to power cycle the meter, but if the problem persists attempt a Firmware upgrade (See FA212597).
2) If firmware upgrade does not resolve the issue, then the meter will need to be replaced. Meter is no longer sold or repaired (See FA299550).

Was this helpful?
What can we do to improve the information ?