Technical FAQs

Ask a Question

Why does COM2 on an ION7330/7350 only allow EtherGate protocol?

Issue
A user may find that EtherGate could be the only allowable selection for COM2 on an ION7330/ION7350 meter

Product Line
ION7330
ION7350

Environment
Metering & Power Monitoring

Cause
The presence of an ethernet card on ION7330 and ION7350 meters automatically dedicates COM2 as EtherGate

Resolution
The ION7330 or ION7350 meter provides COM2. 

If your meter has an Ethernet card:
COM2 functions as an Ethernet gateway (EtherGate). EtherGate transfers data directly between an Ethernet network and any devices that are wired to the meter's COM2 port.

If there is no Ethernet card:
COM2 functions as a serial communications RS-485 port, and supports ION, Modbus RTU, or DNP protocols.

Was this helpful?
What can we do to improve the information ?