Browse FAQs

Warranty for Powerlogic and ION Products and Services

Published date: 18 October 2018

Issue
What is the standard warranty period for Powerlogic and ION Products and Services?

Product Line
All Powerlogic meters 
All ION meters except ION8650

ION 9000, ION8800, ION8600, ION8500, ION8400, ION8300
ION7650, ION7600, ION7550, ION7500, ION7300, ION7400
PM8000, PM5000, PM3000, PM800, PM700, PM600
EM4800, EM4000, iEM3000, iEM2000
EM3000, CM4000, CM3000
BCPM, BCM, MCM
Energy meter, Enercept meter

Environment
Product and Service Warranty

Resolution
Powerlogic and ION devices are covered under a standard 18 months hardware warranty except for the ION 7400, ION 9000, PM5000 and PM8000 series meter which are covered under a standard warranty of 60 months.
Powerlogic and ION services are covered under a one year warranty unless otherwise stated.

Please see the attached documents/links for more information about the Standard warranty as well as the optional Extended Warranty available at time of purchase.

**Excludes the ION 8650 meter see: FA279852

Link: Power Monitoring & Control Products Warranty


 


Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.