Technical FAQs

Ask a Question

Where can I find ION meter firmware and template files and Powerlogic meter firmware?

Issue:
A user wants to locate all, or the latest, versions of ION meter firmware and templates and Powerlogic meter firmware.

Product Line:
ION meters
Powerlogic meters

Environment:
Meter firmware and template files

Cause:
A user may not be able to locate specific versions of firmware and templates that are not available externally.

Resolution:
ION and Powerlogic meter firmware is available on the Schneider Electric website in the "Downloads" section:
https://www.schneider-electric.com/en/download/

For information on upgrading the firmware or template on an ION meter with ION Setup, reference the following knowledge base article:
FA244316

For information on upgrading the firmware or template on a PowerLogic meters using DLF-3000, reference the following knowledge base article:
FA237920

Some older versions of firmware may not be found in the above locations. Contact hardware support for additional firmware.

Was this helpful?
What can we do to improve the information ?