Technical FAQs

Ask a Question

Persistent problems loading EGX webpages and savings configuration settings


When using Internet Explorer to view the default web pages on en EGX100 or EGX300 the following problems may be encountered:
The left frame displays "The webpage cannot be displayed". However the links.htm file exists and can be loaded manually.

Product Line:
EGX 100/300/200/400


The configuration menus may display menu options that are not possible based on the settings selected.
The settings do not take effect even after attempting to save them.

The problem is due to the Internet Explorer browser settings.
Click on Restore advanced settings, click Ok, and restart the browser.

Alternatively, Mozilla Firefox could be used if restoring the default setting is not possible.

Was this helpful?
What can we do to improve the information ?