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Schneider Electric Energy and Sustainability Services Technical Support Services Agreements Brochure

Issue
A user would like more information on the Energy and Sustainability Services Technical Support agreements offered by Schneider Electric. 

Product Line
Powerlogic hardware/software
ION hardware/software
Sepam/Micom/Vamp relays
PLSCADA/ Citec SCADA

Environment
Support Service Agreement

Cause
A user would like more information on the various service agreement levels offered by the Energy and Sustainability Services Technical Support group on Powerlogic/ION/PLSCADA products and features associated with each service agreement level.

Resolution
The attached brochure contains information on the various levels of support contracts (Standard Support, Priority Support, Premium Support and Premium Plus) offered by the Energy and Sustainability Services Technical Support Center within Schneider Electric
 
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