Technical FAQs

Ask a Question

What could cause the error: "The Web Gate Runtime Files VMSCF are not installed on this PC" when connecting to the Magelis via Web Gate?

Issue:
What could cause the error: "The Web Gate Runtime Files VMSCF are not installed on this PC" when connecting to the Magelis via Web Gate?

Product Line:
WebGate, Web Gate, client file

Environment:


Cause:


Resolution:
This error could be due to the PC not having administrator rights.  If you are logged onto the PC as a User, please log out and log back in as the Admin.  Then try to connect to the Magelis via Web Gate.  
Was this helpful?
What can we do to improve the information ?